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Owner Help Center

Answers to common questions about managing your listing, wallet, and bookings.

Bookings

How Do I Approve or Decline a Booking?How Do I Reply to a Guest Review?What Happens When a Guest Reports My Listing?

Getting Started

How Do I Close or Deactivate My Listing?How Do I Understand My Setup Fee Installment Schedule?How Do I Understand My Setup Fee Status?How Does the Free Trial Work?How Do I Get ID Verified?How Do I Reset My Password?How Do I Enable Push Notifications for New Bookings?How Long Does Admin Review Take?How Do I Upload My Contract Documents?How Do I List My Resort on BookLocalPH?

Listing Management

How Do I Resize an Image in My Articles?How Do I Add a Promo Code?How Do I Add House Rules and Inclusions?How Do I Add Rooms and Packages?How Do I Set Seasonal or Holiday Pricing?How Do I Write and Publish My Own Articles?How Do I Change My Resort's Web Address?How Do I Manage My Photo Gallery and Cover Photo?How Do I Add a Video to My Resort Page?How Do I Add My Airbnb, Booking.com, or Google Reviews Links?How Do I Set Up an Entrance or Day-Use Fee?How Do I Add a Messenger Chat Link?How Do I Set Up My Entrance Fee?

Visibility & Growth

How Do I Check My Page Views and SEO Performance?How Does Featured Boost Work?What Is the SEO Add-on and How Do I Turn It On?

Wallet & Payments

How Do I Set Up GCash to Receive Guest Payments?What Happens if My Wallet Balance Runs Low?How Do I Top Up My Wallet?How Do I Track My Cash-in Approval Status?What Do the Different Wallet Transaction Types Mean?

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